All comparisons
AChat and Intercom
Last checked
Customer service software priced per seat, with its AI agent Fin charged per outcome.
Which to choose
Choose Intercom if you run a support team and want AI answering first.
Choose AChat if you need a room on a page, not a support desk.
Side by side
| Feature | AChat | Intercom |
|---|---|---|
| Free plan with no end date | Yes | Not stated on the pages we checked |
| Ready-made chat to add to a page | Yes | Not stated on the pages we checked |
| Run it on your own servers | No | Not stated on the pages we checked |
What AChat doesn't do
The AChat widget shows an anonymous room or an open community channel. It isn't an agent inbox or a developer SDK, and anyone on the page can read the room unless it has a password.
What each costs
Intercom
| Plan | Price | Source |
|---|---|---|
| Essential | US$19 per person a month | Their page (opens in a new tab) |
| Advanced | US$85 per person a month | Their page (opens in a new tab) |
| Expert | US$132 per person a month | Their page (opens in a new tab) |
Check it yourself
Prices change. Open their site before you decide.
Intercom website (opens in a new tab)