All comparisons
AChat and Tidio
Last checked
Customer chat with an AI agent called Lyro, priced by conversations.
Which to choose
Choose Tidio if you want an AI agent answering your customers.
Choose AChat if people are there to talk to each other, and you don't want to count conversations.
Side by side
| Feature | AChat | Tidio |
|---|---|---|
| Free plan with no end date | Yes | YesTheir page (opens in a new tab) |
| Ready-made chat to add to a page | Yes | Not stated on the pages we checked |
| Run it on your own servers | No | Not stated on the pages we checked |
What AChat doesn't do
The AChat widget shows an anonymous room or an open community channel. It isn't an agent inbox or a developer SDK, and anyone on the page can read the room unless it has a password.
What each costs
Tidio
| Plan | Price | Source |
|---|---|---|
| Free | Free | Their page (opens in a new tab) |
| Starter | US$24.17 a month | Their page (opens in a new tab) |
| Growth | US$49.17 a monthstarting price | Their page (opens in a new tab) |
| Plus | US$300 a monthstarting price | Their page (opens in a new tab) |
Check it yourself
Prices change. Open their site before you decide.
Tidio website (opens in a new tab)